Steps have been put in place to safeguard our staff. There are travel restrictions in place and following successful continuity testing we’ve now advised all employees who are able to, to work from home. 

Please remember you can access all of your documents on My Account including updating direct debit and contact details, simply visit or alternatively speak to your financial adviser.

We will endeavour to keep as many agents on the phone as possible during this period, but our call centre hours are subject to change.

Current Opening hours (subject to change)

• Sales Enquiries – Currently closed

• Existing Customers – Mon to Fri 9am - 6.00pm

• Claims – Mon to Fri 9am - 5.00pm