We understand you may be making this claim during a difficult time, so we've made this as straightforward as possible.
The easiest way to start a claim is to log into My Account.

If Terminal Illness Cover is included with your life cover, it means we may pay out the full amount of cover before you pass away, if your life expectancy is less than 12 months. This means you can decide how this money is used, and it provides one less thing to worry about in the last months of your life.

Depending on the policy you have, the terminal illness cover may not run for the full term of your plan. Also a terminal illness claim cannot be made after the death of the person insured. Please refer to your policy documents which will tell you when you can make a terminal illness claim, or you can contact us below.

Frequently Asked Questions
Useful Links


Make a claim:
Choose a contact method below: