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For Income Protection claims choose a contact method below.
What information will you need?
To let us know about a claim, you'll need to provide the following:
- Policy number (this can be found on your policy document or on your direct debit)
- Don’t worry if you can’t find your policy number we can search using basic personal details
- Details of your diagnosis/illness
- Contact details of your GP / Medical Consultant
What happens next?
- Please call us to discuss your situation.
- Our team will carry out some basic checks, and send out a form for you to complete and return to us.
- Once we receive the form, we'll assess your claim; this may include writing out to the GP, Employer or any other involved parties for additional information.
- We’ll keep you updated throughout the whole process.
Please continue to pay your premiums whilst the claim is being assessed.
Frequently Asked Questions
Make a claim:
Choose a contact method below: