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We understand that you may find it hard to pay your monthly premiums right now, and we want to help you stay protected.

If you’ve missed or cancelled a payment, you’ll remain covered by your policy for 60 days from the date of your first missed premium (this is the day your payment would have been collected). Giving you time to bring your account up to date.

If you are concerned about your finances due to the impact of COVID-19, you may be able to take a Payment Holiday*. A Payment Holiday lets you take a three month break from the date of your first missed premium. You’ll remain covered by your policy, subject to your policy terms and conditions – giving you some breathing space.

To find out how Payment Holidays work go to our dedicated payment page for more details. 


*Eligibility criteria apply