Most queries can be answered instantly by typing your question into the search field.

For the best results:

  • Type more than one word and use a sentence that's phrased as a question ('How do I update my address?' rather than 'address')
  • Ask one question / sentence at a time
  • Don't provide specific policy numbers or personal details 
  • Avoid slang and text abbreviations. ('How are you?' rather than 'How R U?')

This support tool can't currently help with your policy number specific enquiries.

If you have a complex or urgent policy specific enquiry, choose an option below to contact us