If you reply by email please do not include any personal, medical or banking details.  

If you choose to do so please be aware that unencrypted email is not a secure means of communication and we cannot guarantee that the email will remain private over the Internet. Unauthorised third parties could view or alter the information during transit. 

Legal & General assumes no responsibility if the email is intercepted. We recommend that you securely encrypt any personal information in an attachment to your email.

Include policy numbers in any correspondence.