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How to make a claim:
When you let us know about a claim, please provide us with the following:
- Policy number
- Name of the person who has died
- Cause, date and place of death (if known)
- Who you are and your relationship to the deceased
- Who the legal next of kin is (if known)
What happens next?
- Please call us and our team will carry out some basic policy checks
- Please have to hand the death certificate (if available) when you call us, or details of the circumstance of the death
- By speaking over the telephone we're able to obtain as much information as possible to start the claim and can progress it more quickly
- We'll assess your claim; this may include writing to the GP, Coroner (or procurator fiscal) and any other involved parties for additional information
- We’ll keep you updated throughout the whole process
What is Funeral payment pledge?
Make a claim:
- For Over 50s Life Insurance claims - click here
- For Life Insurance claims, choose a contact method below:
Related Article: How do I send Legal & General a copy of a Marriage, Birth or Death Certificate?